# Box Office E-Ticket
Welcome to our Box Office E-Ticket support article! We’re here to guide you through the process of obtaining and using your e-tickets for a smooth and enjoyable experience at your event.
### Booking Confirmation Email
Once you complete your payment, you will receive a booking confirmation email from Computicket. This email serves as your initial confirmation that your order has been successfully processed. Please check your inbox (and your spam folder, just in case) for this important message, which contains details about your purchase.
### E-Ticket Email
Following the booking confirmation, you will receive another email from no-reply@computicket-boxoffice.com. This email will include your e-tickets as an attachment. It’s crucial to ensure that you have access to this email before the event, as it contains the tickets you will need for entry.
### Ticket Storage
Please note that these e-tickets cannot be stored on your Computicket profile. This means that you should keep the email with the attached tickets safe and accessible. We recommend saving it in a dedicated folder in your email or downloading the attachment to your device for easy access.
### Printing Your Tickets
If you choose to print your e-tickets, we advise you to do so at the highest quality setting available on your printer. A clear and scannable barcode is essential for a smooth entry into the venue. Ensure that the printout is free from any smudges or distortions that could hinder scanning.
### Mobile Entry
Alternatively, you can present your e-ticket directly on your smartphone screen at the venue. Make sure that your screen brightness is turned up and that the barcode is clearly visible for the staff to scan. This option is convenient and eco-friendly, allowing you to enjoy your event without the need for paper tickets.
If you have any further questions or need assistance, please don’t hesitate to reach out to our customer support team. Enjoy your event!