# Soccer Tickets (Open Tickets & My Tickets)
Welcome to our customer support knowledge base! Here, we’ll guide you through the process of managing your soccer tickets, whether you’ve purchased Open Tickets or My Tickets. We want to ensure you have a seamless experience from the moment you buy your tickets until you arrive at the event.
### Booking Confirmation Email
Once you complete your payment for your soccer tickets, you will receive a booking confirmation email from Computicket. This email serves as your initial proof of purchase and contains important details about your transaction. Please keep this email for your records, as it may be required for any future inquiries or issues.
### Retrieving Your Tickets
After your booking confirmation, you will receive a follow-up email from either Open Tickets or My Tickets. This email will provide you with specific instructions on how to retrieve your purchased tickets. It’s important to note that the ticket link may not be active immediately; in some cases, it will only become available closer to the event date. Please be patient, and check your email regularly for updates.
### Accessing Your Tickets Online
You can log in to your Computicket online profile at any time to access your tickets. This feature allows you to view your ticket details, download them, or make any necessary changes. If you have any trouble logging in, please refer to our password recovery options or contact customer support for assistance.
### Printing Your Tickets
If you choose to print your tickets, we recommend using the highest quality setting on your printer. A clear and scannable barcode is essential for a smooth entry into the venue. Make sure to check that the printout is legible and that all details are correct before heading to the event.
### Mobile Entry
For your convenience, you also have the option to show your ticket on your smartphone screen at the venue. Ensure that your device is charged and that the ticket is easily visible. This method is not only eco-friendly but also quick and efficient, allowing you to skip the hassle of printing.
We hope this article helps you navigate the process of obtaining and using your soccer tickets. If you have any further questions or need assistance, please don’t hesitate to reach out to our customer support team. Enjoy the game!