Money Market Account: Handover Process

Hand Over Process
WAYS OF WORKING: TRANSFERRING OF QUERIES Channel Source of query Tool Used Query Types Action by Agent Social Media From Shoprit...
Thu, 30 Jul, 2020 at 7:27 PM
Support Scenario's
Product Scenario Computicket Course of Action (Agreed Support Business Process) Buy Airtime Customer bought airtime successfully, but di...
Thu, 30 Jul, 2020 at 7:44 PM
Escalations
Call Centre Name Name Role Email Address Contact Number XtraSavings & Sixty60 Xtra Savings Support Call Centre 0800 333...
Thu, 30 Jul, 2020 at 7:54 PM