Booking the Service

  • Children traveling alone must be booked under the airline’s Unaccompanied Minor (UM) service where available
  • Service provides extra care and supervision during the journey
  • Book in advance; availability varies by airline and route

Age Limits & Routing

  • Airlines set specific age ranges (typically 5–14 years) for UM service
  • Some airlines allow older children to travel alone without UM service
  • Check airline policies for route restrictions and age requirements

Fees

  • Additional fees may apply for UM service
  • Fees may cover:
    • Priority boarding
    • Dedicated staff assistance
    • Supervision during layovers
  • Confirm fees at time of booking

Documentation for International Travel

  • May require:
    • Parental consent letter
    • Other supporting documents per destination country regulations
  • Requirements vary by airline and country

Responsibility

  • Passenger (or accompanying adult) must ensure:
    • All UM service requirements are met
    • Correct documentation is in place
    • Airline policies for the child’s age and route are followed

Suggested Customer Response

Children traveling alone must be booked under the airline’s Unaccompanied Minor service. Availability, age limits, fees, and documentation requirements vary by airline and route.

For international travel, additional documents such as parental consent letters may be required.

Please check with your airline to ensure all requirements are met for a safe journey.

Internal Notes

  • Confirm airline-specific UM policies and age limits
  • Check for international documentation requirements
  • Flag any additional fees or special services for agents to advise customers