Travel
Customers can secure bookings through the following channels: Online Booking — Computicket Travel Website Customers can make bookings online using: Cred...
Thu, 26 Mar, 2026 at 2:38 PM
What Customers Must Present at Boarding Passengers must present: Booking confirmation (Printed or digital) Valid identification document Acceptable ID...
Thu, 26 Mar, 2026 at 2:39 PM
Information Required from Customer To locate a booking, please ask the customer for: Full Name – As it appears on the booking Booking Reference Number (...
Thu, 26 Mar, 2026 at 2:40 PM
Contact Information FlySafair Phone: 087 357 0030 Use for: Flight date changes, passenger detail updates, cancellations Representatives available to as...
Thu, 26 Mar, 2026 at 2:40 PM
Ticket Rules Date or time changesdepend on ticket type: Some tickets allow free changes Some tickets charge a fee Some tickets do not allow changes (n...
Thu, 26 Mar, 2026 at 2:45 PM
What Happens If a Customer Misses Their Flight? If a customer does not arrive at the airport in time for departure, the airline marks the booking as a No S...
Thu, 26 Mar, 2026 at 2:32 PM
Infants (0–23 Months) Travel on an adult’s lap; do not occupy own seat Airlines may provide seatbelt extenders Option to purchase a separate seat for mo...
Thu, 26 Mar, 2026 at 2:41 PM
Required Documentation All children, including infants, must have: Valid passport Unabridged birth certificate (may be required) Parental consent lett...
Thu, 26 Mar, 2026 at 2:42 PM
Booking the Service Children traveling alone must be booked under the airline’s Unaccompanied Minor (UM) service where available Service provides extra c...
Thu, 26 Mar, 2026 at 2:43 PM
Online or Call Center Bookings Passengers must present: Email confirmation – Proof of purchase with journey details ID or Passport – Name must match boo...
Thu, 26 Mar, 2026 at 2:44 PM